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July 5, 2022
Many people have been calling in about the tap water in Eagle Point having a funny smell and taste. There is an issue the Medford Water Commission (MWC) is working on. The water is safe and clean, if not as pleasant as we are used to.
The water is safe! The MWC has 24 hour, real-time monitoring of the drinking water and EPA sampling requirements. We take samples in Eagle Point monthly at 10 different semi-randomized locations and have them analyzed for contaminants. Our findings are reported to the MWC and the EPA. If anything is unsafe, we have to report it, and we have to notify the people what to do about it.
The explanation. We get our water piped to us from the Medford Water Commission. During the summer, they get some of their water from the Rogue River at their treatment plant in Medford. The warmer summer river water has more taste and smell issues than colder winter spring water. The water is being filtered and disinfected, but the “river odor” is removed with an ozone treatment system that is currently being replaced. We are in the period in between the old one going offline and the new one being installed. The recent supply chain issues are holding up the fix. Unfortunately, there is nothing any of us can do but wait.
There are things you can do at your faucet. It may not be a cure, but it helps.
We here at Eagle Point share your frustration. The MWC has assured us that they are doing everything they can to fix the problem as soon as they can. We will continue to monitor the water quality locally to ensure safety in the meantime.
If you have any questions, the MWC Customer Service Team can be reached at (541) 774-2430. For Eagle Point, Public Works Operations Supervisor Dean LeBret, at (541)826-4212 EXT 136.
Click HERE for this notice.